We support you and your certification candidates through customer care, technical support, business intelligence, strategic planning, and quality improvement.


Our in-house customer care team knows the audience of global certification candidates well. Operating from our headquarters in Minnesota, they have a collective 50+ years of experience supporting our products and helping certification candidates achieve their goals.


Expert IT staff is on hand to assist customers who encounter a technical question or issue relating to your product.


We drive results. Whether it’s targeting a specific geography, driving demand for a certification, or lowering risk for our association partners, we deliver. Throughout the customer life-cycle we collect business intelligence and share it with you, our partner, to improve our strategies, our product, and our results.