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Daily Archives: February 27, 2026

Knowledge Management, Powered by Content Management

ARTICLESBy Alex GroverFebruary 27, 2026

If you’re like most associations, you’ve got content everywhere. Articles, webinars, conference recordings, research reports, certification prep materials, member resources – all built to support your industry and your members’ learning journeys. But learning has evolved dramatically over the past few years. Learners have come to expect: Real-time personalized content recommendations Microlearning and microcredentials Badging…

How APIC Balances Mission, Margin, and “Meeting Members Where They Are”

ARTICLESBy Nicole BaldwinFebruary 27, 2026

What does it look like when an association builds three certification prep courses in under a year, earns rave reviews from learners, and keeps pushing forward to make them even better? Ask Letty Kluttz. As Senior Vice President of Membership, Education, and Programs for APIC (the Association for Professionals in Infection Control and Epidemiology), Letty…

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