Knowledge Management: The Payoff of a Strong Foundation

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Updated August 14, 2026: This article has been updated with additional research, examples, and resources. Knowledge management turns an organization’s existing expertise into knowledge that people, systems, and AI tools can find, trust, and use. When content is structured and connected, organizations can deliver better recommendations, personalize learning, simplify updates, integrate content across platforms, and expand into…

What Is a Professional Development Program? A Guide for Associations

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If you work for a professional association, you’ve probably heard the phrase, “professional development program” countless times. It’s one of those terms that gets used in conversations about member engagement, continuing education, and workforce development, but what does it actually mean? And more importantly, what does a successful professional development program look like today?  Every association I’ve worked with is passionate about helping…