Author Archives: Bobby Quickstad

Bobby Quickstad is the Vice President of Sales Operations and Customer Care at Holmes Corporation, where he leads initiatives focused on operational excellence and customer care. With nearly 15 years at HC, his experience spans corporate sales, partner network management, and accounting—giving him a broad, end-to-end understanding of the business.

What 11,600 Learners Taught Us About Customer Support

ARTICLESBy Bobby Quickstad January 30, 2026

Associations invest an enormous amount of time and care into building credible certification and learning programs. But when learners get stuck—can’t log in, can’t find an answer, or aren’t sure what to do next—the experience can quickly shift from empowering to frustrating. At Holmes Corporation, we see customer support as a critical part of protecting…